Privacy Policy

Last updated: July 8, 2026

At WH Hotels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our website and booking services.

Information We Collect

  • Account details such as your full name, email address, and password when you register
  • Booking information, including destination, check-in/check-out dates, room type, and number of guests
  • Payment details processed securely through our payment partners
  • Technical data such as browser type, device information, and IP address
  • Communications you send us through our contact forms or customer support

How We Use Your Information

  • To process and manage your hotel bookings
  • To create and maintain your account
  • To send booking confirmations, updates, and important notices
  • To improve our website, services, and customer experience
  • To send newsletters and promotional offers, where you have opted in
  • To detect and prevent fraud or misuse of our services

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties who help us operate our services, such as payment processors and hotel partners who need booking details to fulfil your reservation. These partners are required to protect your information and use it only for the purposes we specify.

Data Security

We use industry-standard measures, including encryption and secure authentication, to protect your personal information from unauthorized access, alteration, or disclosure. While we work hard to safeguard your data, no method of transmission over the internet is completely secure.

Your Rights

  • Access, update, or correct your personal information at any time via your profile
  • Request deletion of your account and associated data
  • Opt out of marketing communications at any time
  • Request a copy of the personal data we hold about you

Cookies

We use cookies and similar technologies to keep you signed in, remember your search preferences, and understand how visitors use our site so we can improve it.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us.

  • info@whhotels.com
  • +44 123 456 7890
  • London, UK